This post on autism friendly communication is part of a series on thriving as an autistic person. We live in a world that is not always kind or accommodating for people who are different. Not only that, but autistic and other neurodiverse people can have very fragile health and specific medical needs.
Finding out what works for you is a significant endeavor. This week I’ll be focusing on communication styles so you (or your loved one) can live your best life. The first post, which prompted this series, is here. The second post, on food and supplementation, is here. The third post covered movement (exercise and more), and the fourth was on creating an autism-friendly environment at home and work.
As you read this series, please remember autistic people can have very different experiences. I’ll tell you what works for me, and do my best to explain other things I’ve heard of. But in the end, you are your own best resource. Try things. Find what works for you. Find doctors and specialists that will help you explore your options intelligently and safely. How good or bad you feel every day is, in some very important ways, up to you.
Types of Communication
Autistic people communicate in various ways. The societal standard is, of course, verbal communication. It’s expected that you express yourself over the phone or in person. This type of communication is often supplemented by nonverbal information, such as facial expression, posture, and head/body orientation. The modern world also allows and expects a significant amount of ability to communicate via text. Things like sending text messages, emails, or even writing letters are valued to some extent.
The thing is, autism friendly communication can include a whole lot more than just these. I’ve described some forms of communication in more depth in the past, but in truth, I left some things out. Some people use sign language, for example. There are various systems of communication involving pictures, including the Picture Exchange Communication System. Some of these come in smartphone app form, making them extremely accessible.
Alternatives and Preferences
There’s also things that technically count as Augmentative and Alternative Communication, but I consider facets of one of the previous categories. For instance, physicist and genius Steven Hawking used a speech-generating device to communicate verbally. I’d consider that verbal speech, even if the tempo of the speech isn’t an exact match to a human using their vocal cords. Pencil and paper communication is a form of textual communication to me.
Although I learned to speak and write at about the same rate as other children, I still favor textual communication over other forms of communication. I do best with instant messages or texting, where you’re still having a conversation at a rate I can follow, but I don’t need to worry about displaying or reading body language. My absolute least favorite form of communication is using the phone. Something about having the tones of voice and immediacy without having the person’s face to read is utterly maddening to me.
As always, your metaphorical mileage may vary. Some people love talking on the phone above all else, and hate writing emails. Others prefer communication where they don’t feel pressured to respond right away, and so emails and snail mail (physical mail) are their preference. Some autistic people’s vocal cords don’t respond the way they want, which makes verbal communication difficult or impossible. Others have motor skills challenges, which can make sign language and typing immensely frustrating. Autism is a very individual experience, and autism friendly communication means finding what works best for you.
Direct, Honest, and Kind
These three qualities are best practices when communicating with autistic people. When I communicate with people, these are what I aim for, even an an autistic person talking to neurotypical people. Since miscommunications are common in autistic-neurotypical communication, I find it valuable to take steps to minimize them as much as possible. The less time and energy I spend trying to figure out misunderstandings, the better I do.
Direct
Approaching a subject directly, rather than circumspectly, helps us know exactly what you mean. It’s essential for autism friendly communication
For example, say it’s my chore to do the laundry. For some reason, I have not done this chore despite the dirty clothes piling up. One way to remind me of my chore would be to put laundry hampers of dirty clothes in front of my door. The sight of this might remind me.
However, I might simply move the hamper out of my way and continue onwards, entirely oblivious to your implied message. And thus, it is wiser and more effective to say, “Hi Sarah. I had the expectation that you would do the laundry this week, since it is your chore. It doesn’t seem to have been done, and I’m feeling frustrated about that.”
We can then have a discussion about the situation. Perhaps I might recognize the situation and apologize for forgetting. We both might realize I’ve been working extra hours this week, and my normal patterns have been disrupted. Or it might be that we recently swapped chores and that one is actually your responsibility this week. Regardless, your frustration can be addressed and the situation rectified.
Honest
This hopefully goes without saying. Autistic people typically don’t thrive at noticing subtleties or reading between the metaphorical lines. Lying or being misleading about what you want or how you’re feeling is incredibly unhelpful. Even white lies can cause a great deal of confusion. Being “polite” should come second to being understood, in my opinion.
Many autistic people, including myself, tend to take things at face value. If you say you’re feeling a certain way, I tend to believe you. So sarcasm and some types of humor can be really challenging. So can metaphors and turns of phrase.
A few years ago someone used the phrase “loaded for bear” to summarize how incredibly prepared I was for my doctor’s appointment. I was utterly confused until he explained the context, which apparently was that when you went hunting, you took ammunition for the quarry you were after. But very safe (or paranoid) hunters might also take bullets suitable for shooting bears. Just in case one happened along and threatened to ruin your trip.
I find it interesting that some familiar sayings can actually be deconstructed or put into context to make sense, but that’s not always the case. When in doubt, avoid the idiom and just say what you mean clearly. Not every autistic person has an affinity for language.
Kind
I wish this went without saying.
Be kind; everyone you meet is fighting a hard battle.
Ian MacLaren/John Watson
This is typically true of all people, but it’s especially true of autistic people. We often have a multitude of medical issues, emotional baggage, and communication difficulties. These factors make it exponentially more difficult to handle situations, manage ourselves and our emotions, and thrive.
I include being tactful as kindness, by the way. Honesty without kindness is rarely welcome at parties, and wins you no friends or consideration from others. There are ways to say, “Yes, that dress does make you look fat,” that don’t run such a high risk of hurting the asker’s feelings. Although in that particular case, I typically just point that I have no fashion sense and thus my opinion won’t be helpful.
Ask vs. Guess Culture
When you ask for a favor, do you go right out and ask, knowing the person might say no? Or do you hint at your problem and see if the other person will offer what you need? On the whole, which of these two approaches do you use?
For instance, say you need a ride home from school or work. Do you ask a friend or family member, “Hey, I have an appointment after work, but my car’s in the shop. Could you pick me up from work today?” Or do you tell them about the circumstances that have made your usual transport not possible, and hope they’ll offer what you need if they can help? Like, “I have an appointment directly after work, and my car’s still in the shop. It’s such a bother. I’d take the bus, but it’s so slow I’d miss the appointment…”
Defining
This direct method is Ask Culture. The indirect, subtle method is Guess Culture. This is an Internet theory, rather than a scientifically proposed theory. However, I found it rang remarkably true on inspection. So here’s the original inciting story, if you’re interested. The short version is that these two styles of communication exist side by side in people. Sometimes people use a mix of these, or are more likely to use Guess Culture in their families or friendships that aren’t super close.
In Guess Culture, you avoid putting a request into words unless you’re pretty sure the answer will be yes. Guess Culture depends on a tight net of shared expectations. A key skill is putting out delicate feelers. If you do this with enough subtlety, you won’t even have to make the request directly; you’ll get an offer. Even then, the offer may be genuine or pro forma; it takes yet more skill and delicacy to discern whether you should accept.
The original article and thinking insists that these types of communication are equally valid. And I will say that it’s not uncommon to have either style. Some families communicate almost entirely in Guess Culture. So it’s not like either style is abnormal. However…
Choosing Fair Communication
Frankly, when it comes to autism-friendly communication, Guess Culture is disabling. That tight network of shared expectations? And the skill of putting out delicate feelers? That’s putting a steeper learning curve on communication. That’s extra effort and pain, put on a person who’s often already struggling with significant emotional and physical difficulties.
In my opinion, that’s asking us to play mind games. We already often start at a really significant disadvantage when learning how to communicate. Sometimes even stringing together whole sentences is a struggle. And then this is the expectation? If this was math, that’s like asking someone to do Calculus when they haven’t even gotten a handle on Algebra yet. It’s patently, systemically unfair.
So yeah. If your goal is to support your autistic loved one or self, opt for Ask Culture. Become okay with asking directly for what you want, and hearing “no” sometimes. It’s really not the end of the world. It’s clearer, more honest, and it’s a lot fairer to people with all kinds of communication struggles, not just autistic people. In my opinion, there’s nothing polite about complicating your communication and disabling an entire group of people in the process.
Nonverbal communication differences
Autism-friendly communication can mean recognizing and accepting differences in body language. There can be some really major differences, which can cause significant friction if left unaddressed.
Eye Contact
This is such a common metaphorical tripping hazard in autism communication that it was literally the first thing I thought of when I sat down to write these sections. Autistic people, and other neurodiverse people, often have different patterns of eye contact than the established norm.
Allistic or neurotypical people adhere to a socialized norm for eye contact. In conversations in the US, that’s about 85% looking directly at the speaker, 15% looking away at the floor or some other object. If you give 100% eye contact, it comes across as aggressive or like you’re staring. But if you don’t look at the speaker enough, the assumption is that you’re not paying attention.
There’s a problem with those assumptions. Being forced to make eye contact or look at someone’s face can wreck an autistic person’s ability to comprehend spoken words. Some autistic people can’t hear at all if they’re forced to make eye contact.
If this is true of you, it’s something you should communicate to friends, family, and coworkers. The potential for misunderstandings around this facet of communication is quite high, unfortunately. These are expectations neurotypical people have but often don’t realize they have. It’s important to help them realize that their observations and expectations might be incorrect when it comes to autistic people.
Posture and Body Language
This subset of nonverbal communication is actually one of the fastest ways I typically spot other autistic and neurodiverse people. For me, it’s particularly evident when people walk. Autistic and neurodiverse people, myself included, often have a certain clunkiness or stiffness to our movements. I assume this is related to differences in our brains, and goes hand-in-hand with gross motor function challenges and problems with feeling where your body is in space… but I honestly don’t know.
What I do know, though, is that if I’m doing poorly, I notice my movements actually become more stiff and clunky. Which can be one of the first signs of struggling that I notice, sometimes. Which feels kind of backwards, but I figure as long as it works, it’s fine. (I wouldn’t say I’m ever graceful in motion, by the way… except maybe 13 years ago, and only on roller skates. Maybe.)
Regardless, autistic body language can be different than neurotypical body language. Certain parts of body language may be stilted or exaggerated in autism communication, and others may be missing entirely. As a result, I have to confess to significant discomfort when interacting with other neurodiverse people.
I spent years finely tuning my senses to pick up on all these minute details from neurotypical people. There are certain rules that are typically followed. Certain gestures mean things, and I’ve memorized quite a bit in terms of general patterns and specific details. It’s really confusing to now be interacting with people where these rules don’t apply, or partially do. It’s all on a case-by-case basis, because autistic people are very different.
That doesn’t mean I’m going to stop spending time with other autistic people. I simply need to get better at adjusting my expectations for body language and posture.
Complicating Factor: Mental Illness
By the way, a person’s entire posture may be dictated by struggles with mental illness. Depression and anxiety often co-occur with autism due to the difficulties we can experience in a world that isn’t suited to us.
Growing up, my own posture, which included hunched shoulders pretty much all the time, was likely a product of my depression and lack of confidence as well as my general struggles. I’ve seen similar postures since I started paying attention. Here’s an example.

Again, body language is partly a socialized thing. It’s not usually directly taught. If it was taught by rote, it wouldn’t be such an issue in autistic communication. I don’t think I chose to slouch in childhood, but I also didn’t try to stand or sit differently. I’m fairly certain I was told to, but it simply wasn’t a priority.
Facial Expressions
This is one of the biggest parts of nonverbal communication that autism research focuses on. It’s been a big thing because autistic people often don’t read them well, or at all. Yet it’s something neurotypical people often take for granted.
Here’s the kicker: facial expressions vary by the person. They vary by the situation. And by the culture we live in. They aren’t simply ways to communicate the speaker’s mood, but also a method of influencing those around us.
Think about it. The way one person expresses anger might include narrowed eyes, furrowed eyebrows, and a raised voice. But some people go quiet when they become truly angry. They stop showing emotion as much, in service of trying to restrain their fury. Or in a quiet, comfortable home setting, a person might feel free to express themselves as they choose. But in a workplace, especially an office, it may not be acceptable to raise your voice to indicate your anger. So a neurotypical person might modulate their anger response or stifle it entirely.
And finally, some cultures prize lively expression. I currently work in a factory with various people with heritages from parts of Central and South America. Some of them dance and sing, even as they work repetitive, boring jobs that could easily crush the soul. One guy I’m particularly fond of actually insisted today that I might call him a mildly insulting word, simply because he forgot to show me the plastic aprons this morning and I got icing all over my clothes.
Nonverbally autism friendly
Nonverbal autism friendly communication doesn’t mean leaving body language out of the conversation. But it can mean noticing what body language you’re using and translating it directly if your words aren’t already doing so.
If you are feeling frustrated because you don’t think your partner is listening to you, your face is likely communicating that fact. But you might also say, “I am feeling frustrated right now because it doesn’t seem to me like you’re listening.” Expressing yourself clearly gives the other person a second chance (or first chance, if they can’t read your body language) to address your concern.
Autism friendly communication also means being okay with atypical body language, eye contact, and facial expression patterns. It can mean learning what’s normal for the autistic person. Because we differ so spectacularly, there aren’t really basic rules to rely on. The only pattern you can link back to is that we’re all trying to “speak” different versions of our cultural standard for body language. How well we learned those standards varies. So does how well we can use our bodies to express what we’ve learned.
Supports
Most of what I’ve discussed here is more about direct communication with people with autism, like talking or emails. I’d like to briefly touch on some things that are also communication, but are more indirect.
It can be helpful for autistic people to have routines and patterns to our lives. It can also be helpful to have expectations expressed clearly, in a central location, where they’re easily accessible to us. This is where supports come in.
Think about the expectations you have for yourself or your loved one with autism. Who does which chores, how often? Where are appointments tracked? Schedules, calendars, and chore boards can all be important and helpful additions to our lives.
For example, I started using Google Calendar in my second year of college. I have it track everything. It’s complete with reminders, notifications, addresses, even the people I went with sometimes. I couldn’t possibly remember most birthdays without it. And definitely not my doctors appointments. I can now look back and find out exactly what I was doing in any given week, which is really helpful for filling out job applications.
Similarly, there’s a chore board up on the wall by my computer. Each chore is on a card. The cards are labeled with their frequency and the chore’s name. The board has two halves, with my name on one side and my spouse’s on the other. I can easily check which chores I’m responsible for at any given time.
Maybe you do better with a physical planner you can carry with you. Or perhaps your chore board should live in the family room. There are a lot of different options to try. Find what works for you.
TL;DR Autism Friendly Communication
Recognize there are many kinds of communication. Speech, texting, emails, Picture Exchange Systems, and behavior are just a few. All of them are valid. Regardless, be direct in your communication as best you can. Be honest. Lying or twisting the truth only makes things harder for us. And be kind. Autistic people often struggle with medical issues, emotional difficulties, and communication difficulties. Recognize each of us has our own problems, and extend grace and kindness to others.
Choose Ask Culture over Guess Culture. Ask directly for things, and be okay with hearing no sometimes. Don’t make us guess what you want or mean. That relies on us knowing your expectations and behavior patterns without communicating them, and that’s disabling. Choose fair communication. Ask.
Be aware of differences in nonverbal communication. Eye contact is a big one. Some autistic people aren’t able to listen well if they’re forced to make eye contact. Forcing neurotypical-style eye contact is disabling to such people. Our body posture and movements can vary too. Facial expressions can be a nightmare to read properly, in part because they vary by the person, the situation, and even the culture.
Translate your body language if needed. Telling people directly that you’re upset, rather than waiting for them to read your frowning face, can help make communication easier for autistic people.
Finally, include supports to clarify communication. Centrally-located calendars chore boards, and schedules can be incredibly helpful to making expectations and routines clear for everyone. These supports can improve the wellbeing of autistic people in the short and long term.
As always, find what works for you.
